Privacy Policy

Effective date: 30 August 2025

This Privacy Policy explains how Daddyy collects, uses, shares, and safeguards your information when you visit or make a purchase from daddyy.shop . It is designed to meet Razorpay onboarding expectations and applicable Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act").

If anything here conflicts with your local law, we will follow the law. This notice is written in plain language for clarity and is not legal advice.

1) Who we are

• Business/Legal Name: Daddyy
• Registered Address: Mesa School of Business, Wework Bannerghatta, Arekere Main Rd, Bengaluru, Karnataka 560076
• Operational Address (if different): your space Bannerghatta (71bhk), 74/1, Thimappa Reddy Layout, Syndicate Bank Colony, Omkar Nagar, Garvebhavi Palya, Bengaluru, Karnataka 560076
• Contact Email: mesabyob@gmail.com
• Customer Support Phone/WhatsApp: [+91-7408877999]
• Business Hours: Mon–Fri, 10:00–17:00 PM
  
  

2) What information we collect

We collect information that you provide to us, information automatically collected when you use the Site, and information from third parties we work with.

A. Information you provide directly

• Account & profile: name, email, mobile number, password.
  
• Orders & delivery: billing address, shipping address, pin code, landmark, preferred delivery time.
  
• Payments: UPI ID, cardholder name, partial card details as displayed by the payment page (we do not store full card numbers, CVV, or UPI PINs).
  
• Support: messages you send via email, chat, WhatsApp, social media.
  
• Marketing: your preferences for email/SMS/WhatsApp.
  

B. Information collected automatically

• Device & log data: IP address, browser type, device identifiers, pages visited, time stamps, referring/exit pages.
  
• Cookies & similar tech: pixels, tags, local storage used for site functionality (cart, checkout), analytics, and marketing.
  

C. Information from third parties

• Payment processors: Razorpay may share status updates for fraud checks and reconciliation.
  
• Analytics/ads: Google Analytics/Meta may share aggregated insights.
  
• Logistics: our shipping partners receive delivery details and status events.
  
  

3) How we use your information (Purposes)

We use your information to:

• Accept and process orders, take payment, deliver products, and provide invoices.
  
• Communicate about your order status, delivery, returns, and support.
  
• Personalize your experience (recently viewed items, saved cart).
  
• Improve the Site’s performance, prevent fraud, and keep our services secure.
  
• Send marketing (email/SMS/WhatsApp) only if you have given consent; you can opt out anytime.
  

Legal basis (DPDP Act): We rely on your consent and certain legitimate uses (e.g., fraud prevention, network security, compliance with law, and delivery of goods you requested). Where required, we will obtain and record your consent

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4) Payments via Razorpay

We use Razorpay Software Private Limited as our payment service provider for UPI, cards, net‑banking, and wallets.

• Payments are processed on Razorpay’s secure systems. We do not receive or store your full card details, CVV, UPI PIN, or net‑banking credentials.
  
• Razorpay may collect your name, email, phone, billing/shipping address, and transaction details to process the payment, comply with law, and prevent fraud.
  
• For more on how Razorpay uses your data, please review Razorpay’s privacy notice and terms on their website.
  
  

5) Sharing your information

We share information only as needed:

• With service providers: Shopify (store hosting), Razorpay (payments), logistics/courier partners, cloud/email/SMS/WhatsApp providers, analytics and marketing platforms, customer support tools.
  
• For compliance & safety: law enforcement or regulators when legally required, or to protect our rights, users, or the public.
  
• Business transfers: in a merger, acquisition, or asset sale, we may transfer information as permitted by law.
  

We require our service providers to use information only for the services they perform for us and to protect it appropriately.

6) Retention

We keep your information for as long as needed to provide the services and for legitimate business needs, such as complying with legal, tax, accounting, or fraud‑prevention requirements. Typical retention examples:

• Order records & invoices: up to 8 years (tax/compliance).
  
• Support communications: up to 3 years after resolution.
  
• Marketing preferences: until you opt out or your account is deleted.
  
  

7) Your choices & rights

Subject to applicable law, you may:

• Access your personal data and request a copy.
• Correct inaccurate or incomplete data.
• Delete data that is no longer needed (subject to legal retention).
• Withdraw consent for marketing or certain processing at any time.
• Raise a grievance with our Grievance Officer; we aim to acknowledge within 15 days and resolve within 30 days.
  
  

To exercise these rights, contact us at mesabyob@gmail.com .

8) Children’s privacy

Our Site is intended for individuals 13 years and older. We do not knowingly collect personal data from children under 13. If you believe a child has provided data, contact us to delete it.

9) Security

We use reasonable technical and organizational measures to protect your information (HTTPS/TLS, access controls). Payments are handled by PCI‑DSS compliant processors (e.g., Razorpay). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10) Links to other sites

Our Site may link to third‑party websites. Their privacy practices are governed by their own policies; please review them.

11) Updates to this Policy

We may update this Policy to reflect changes to our practices or for legal reasons. Changes will be posted on this page with an updated Effective date. Material changes may also be notified via email or a Site notice.

Annex: Third‑party services we use

• Razorpay (payments)
• Shopify (store hosting, checkout)
• ParcelX  (shipping & tracking)
• Google Analytics (analytics)
• Meta Pixel (ads/retargeting)